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  • geoff

    Achievement Hunter Video Contest

    17 hours ago

    So as mentioned in today's AHWU, and today's Ryan the "Slide" Guy video, we're doing a video contest. If you feel so inclined, you can download a copy of the slide video HERE here and create your own remixed version of it. Go crazy, dubstep it, stubdep it, whatever you want. Just be as wacky and creative as you feel, and of course, don't use licensed music.

    Once you've made your video masterpiece, send me a link to your video in the comments of this journal. Next Monday we'll pick our three favorites, mash them together, upload them, and dole out some prizes.

    Third place gets an autographed AH poster of your choice, second place gets the poster and a shirt, and first place gets the poster, and a hundred dollar gift certificate to our online store.

    If you have any questions about the contest, feel free to ask them in the comments. Remember, you have to get your submission in by 10am CST next Monday (Aug 3rd). So get to it!

  • Adam Director of Technology

    The Long Awaited "+1 WTF!"

    18 hours ago

    So we're getting ready to add the long awaited & promised +1 WTF!...

    But we need a -1 [word] to accompany it.

    Comment on this journal with your suggestion, and use the mod system to vote on other options.

    In a few days, we'll take whoever has the highest modded suggestion and implement it.

    Some Ground Rules:

    1. Nothing vulgar.
    2. No curse words.
    3. No racial slurs.
    4. Nothing trademarked / copy written.
    5. RT reserves the right to deny any of the submissions for whatever reason, in case we didn't think of an appropriate ground rule to block something we dont like. :)
  • Pat

    Quick Draw: Still Alive!

    1 day ago

    Hey y'all, it's been a while, but it's finally time for another Quick Draw episode!


    This time, it's our good buddy Josh Ornelas!

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    So bring on the questions for this RvB machinimator!!

    Also, 2nd place winner of Gauntlet Season 1!

    Woo!

  • Adam Director of Technology

    Top Development / Site Priorities Right Now

    3 days ago

    Hey everyone -- Just wanting to write a little bit of a post talking about what we're working on, to bring you guys up to speed and let everyone know that we're doing about it.

    To start; this is not an exhaustive list, however these are the key bugs & issues effecting the most amount of people. We're going to be actively focusing on these for the next few days.

    Current Priority List

    • Single Sign On (Sign into RoosterTeeth; You're signed in on AH, TK, FH, ect)
    • Contact Us & Careers Pages not functioning properly.
    • Private Groups are not displayed on one's own user profile.
    • Migrations (Forum Posts, User Images, User Messages)
    • Notifications directing you to another site. (and by thus, logging you out.)
    • Safari Playback & Caching issues.
    • Shows being displayed in UTC instead of your user-specified timezone.
    • Creating a new forum post redirects you to back to the front page, instead of the page you were on.
    • Notifications direct you to the front page, instead of the page the new content was on.
    • Live Stream "LIVE" bar isn't noticible enough.
    • Search Slugs aren't working & linking properly.

    I hope to have these most, if not all of these items hit within the next week.

    I also want to remind people to try and keep feedback located in the Official V2 Feedback Thread so we can keep an ear to the ground for the most offensive issues and make sure they are properly prioritized. As much as I enjoy getting 50 emails, 100 tweets, 25 reddit messages, 5 facebook (really?) messages, a ton of RT site messages and user comments about issues -- it's way easier and things get fixed a lot faster if we keep them all in one consolidated place.

    <3 you guys.

    -- Adam

    PS

    In the last 72 hours, we've launched

    • Notification Grouping
    • Videos with quotes in title broke player
    • Fixed transcoding problems causing new videos not to play on mobile.
    • Fixed HLS problem on Android causing videos not not be playable on mobile
    • Fixed ad playback for non-sponsors.
    • A plethora of performance tweaks allowing the site to stabilize & average under 1000ms load time (our goal is to have this substantially lower once we can circle back to performance after a bugfix round)
    • And several key backend & CMS related issues for staff.
  • Adam Director of Technology

    Notification Grouping In!

    4 days ago

    • Notifications should be much less verbose now!
    • Let's Plays should be fixed for playback.

    (lots of little fixes going in in between big ones, but I wanna let people know the moment big things go in.)

  • SixRomeo

    Murder at the RTX FAQs... now with an Android/Windows workaround!

    4 days ago

    Hey guys,

    I've had a number of questions come in about Murder at the RTX and wanted to help clarify some things before the caper kicks off on August 7th.


    When will the app be available to download?

    As mentioned, Murder uses a correlating Detective Tool app to help you with your investigation. It will be available in the Apple App Store the week of RTX. There will be an announcement. Maybe even some balloons.


    Can I participate if I have an Android or Windows device?

    So long as you have a QR code reader app (of which there are a zillion free ones), you can now participate in the investigation. However, while the core experience is the same, this variation does lose some of the more immersive features found in the iPhone app version (augmented reality, etc), so using an iOS 8-enabled device (or sharing one between friends) is still the recommended way to experience the event.

    And believe me, we would've loved Android support, but it just wasn't feasible with this initial development cycle. That said, if this experience proves to be a hit, it'll be my top priority for the next round.


    I'm visiting internationally. Will I need a data plan/service to participate?

    You'll need at least some data, yes. Some of the locales have free Wi-Fi (the convention center, for example), but the investigation might take you out into the seedy streets of Austin -- and you'll still need some internet access. Additionally, there might be times when you need to make a phone call, though you can make that call just as easily from a local land line.


    Do I need the whole weekend to solve the murder? Or is it something I can finish with a single-day attendance?

    The experience is designed to be completed at your leisure -- dedicated sleuths can push through in an hour or two, or you can sprinkle throughout your weekend when you have time between exhibits, panels, and merriment. And if you're playing the full iPhone app variation, all your acquired evidence and progress will be tracked, so you can pick back up anytime.

    How fast you finish depends entirely on you -- and your penchant for puzzle-solving.


    So, is this interactive theatre? An escape room? Just what is this thing?!

    It's not inherently interactive theatre or an escape room, though it adapts elements from both. You'll be interacting with characters, but in a way that requires less suspension of disbelief than interactive theatre. And you'll definitely encounter logic puzzles, but they'll more organic to the world than a standalone escape room.

    There are also some gamified elements and a sprinkling of scavenger hunt, all tethered with a fun, pulpy story. Truthfully, I don't know of anything quite like what we're doing with Murder at the RTX, and I couldn't be more excited to share it with you.


    Come solve the murder August 7-9th at RTX.

  • Barbara

    How to get your RTX Badge

    4 days ago

    This year, we had planned to mail out all US orders for RTX badges.
    Unfortunately, due to unforeseen circumstances and still not receiving what we need to ship these in time for RTX, badge pick-up will happen AT RTX this year, similar to how it's been the previous 2 years.

    We are working on getting registration at multiple locations (JW Marriott, Hilton Austin, and Convention Center). It will open Thursday for early registration (TIME TBD) and be open from 8 AM - 6 PM Friday through Sunday.

    FAQ:

    • You only have to register once.
    • You can register at any of the 3 locations.
    • If you bought multiple tickets, you can pick up all of them at once.
    • You will need your order confirmation email and a photo ID to get your badge. We will also have the ability to look you up in the system.
    • The original purchaser must be present (name on the shipping address OR the billing address will both work just fine). If they will not be present (for example, your mom bought the tickets, put her name on the shipping address, but she won't be coming), please have the purchaser call the Frontgate Customer Service Center (888-512-SHOW) to change the name on the order to your name.
    • The Frontgate Tickets Customer Service team will be processing refunds for shipping charges starting tomorrow.

    A lot of your questions can be directed to Frontgate's support system here.

    This is all the information we have at this point. We are sorry for the inconvenience, however this process will not be difficult, and having 3 locations will alleviate long lines. Sadly, this is beyond our control and this is the only solution.

    Thank you for your understanding, and we'll see you in 2 weeks!

  • Adam Director of Technology

    Facebook Login

    5 days ago

    Facebook Login for AH.com should be fixed -- still working on a fix for FH and TK. Stay tuned.

  • Barbara

    RTX Autograph Tickets: IMPORTANT!

    5 days ago

    Future RTX 2015 Attendees!

    As you may have heard, this year we are doing ticketed Autograph Sessions at RTX. Does that mean they cost money? No. Not at all.

    We've had issues in the past at RTX of too many people trying to get into autograph lines, causing chaos, upset attendees, and a lot of wasted time of people who got there early but still couldn't get in.

    In order to keep things as fair and organized as possible, we're allowing all of our attendees to select 1 (one) autograph session to attend. VIP attendees will be able to select 2 (two) before it opens for general attendees.

    Q: What if I purchased more than one ticket?

    A: You will get emailed passcodes for each ticket you bought (e.g. if you bought 3 tickets, you'll get 3 passcodes). The only complication is, that each passcode needs to be attached to a unique email. So, to prepare, make sure to be ready to give the passcode to the friend/family member you bought the ticket for, so they can redeem it with their email (or, alternatively, sign up for 2 extra email addresses). Confused? Let me know, and I'll try to explain it further.

    VIP Attendees: Each pass bought will come with 2 passcodes to redeem, but you'll also need a unique email to redeem each one - so you might want to sign up for an additional email address for this purpose.


    Q: Why only one autograph session? That doesn't seem fair.

    A: We have tens of thousands of attendees at RTX who all want autographs. Doing 1.5 hour signing sessions allows for about 100 people to get through, and we have around 53-55 sessions total. That means, if each slot was filled, we'd still only be able to see 5300-5500 attendees, which is a very small portion of total attendance. We want to give everyone the opportunity to meet someone. Besides, the best part of RTX is hanging with your awesome community!

    We'll be opening up access to tickets to VIP attendees first, then general attendees a day or 2 later. The best way to be notified is through Twitter (although we will also notify you via the RT site, Facebook, and Tumblr)

    Follow @RTXEvent on twitter, and we might also suggest turning on tweet notifications for that account if you really want to make sure you're aware.


  • Barbara

    New Site: Please Hold

    6 days ago

    Hi everyone,

    Just wanted to make a quick post to let you know that, with the site switching over officially to the new one, things will be slow, things will be broken, and you might think this is the end of the world- but the entire tech/web team is working tirelessly to get things in order as soon as possible.

    Please be patient and know things will not be perfect for a bit. We appreciate it! Also, help me cheer on our team here who has been working day and night for a long time to get this new home for us!