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  • Big news from your friendly RT Product & Engineering team!

    4 months ago

    revelsrouser Product / Design

    Greetings Y’all!


    Allow me to make a long overdue introduction. Earlier this year I joined the Rooster Teeth team as Product Designer UX/UI. Basically, it’s been my job to completely redesign our desktop, mobile, and 10 foot experiences. It’s a tall order, but it’s also a dream job to design cool stuff for such a rad and passionate fanbase.


    I’m very excited to announce that a brand new Rooster Teeth web experience is less than one month away, and we need your help to make it great! This October we will be sending out a limited number of invites to test our beta release. Just click this link to sign up, and check out a sneak preview of the new site. We’ll reserve your place in line and email you when a spot opens up.


    I’ll be checking in with you all on a regular basis to gather your feedback. Stay tuned for updates!

  • Decision making on voting

    4 months ago

    kickme444 FIRST Member Star(s) Indication of membership status - One star is a FIRST member, two stars is Double Gold RT Community

    Yesterday I posted a call for a discussion about the future of voting over here.


    It turned out to be a really great discussion and I really appreciate the time everyone took to think and respond thoughtfully.  I have read, and will continue to read, all of the responses.


    I wanted to talk a bit about my thought process here because it’s going to be important for everyone to understand as we start to build a new platform.  


    The Landscape

    Decision making when building a product is pretty hard.  You have to decide what features to build and when to build them.  This decision making is even harder when you’re building a platform for an existing community that is passionate about the product.  To understand this, take a few minutes and read the responses on the post I made yesterday.  Everyone who responded cares about what we are building and there are many different opinions.  This brings me to one of the most important part of the decision making process — prioritizing.


    Prioritizing is crucial and often not done well when building a product.  It’s especially important, and hard, when you have an existing product (like our community platform) that is not meeting the user’s needs.  My main objective is building something new that meets the community’s needs better than the current platform  and getting it out as soon as possible.  To do this, there are going to be concessions made and I need to do my best to inform you of concessions and tradeoffs and future vision.  Which brings me back to voting.


    Voting


    If you read the responses to my post there is one thing that is clear: There is no one consensus.  However, I do think there are a two main points that I have summarized, and the order is important.


    1. Simple voting is crucial.  Nearly everyone seems to agree with this.
    2. Modding is important to the community’s identity.


    When I come across a problem like this where it turns out there are actually multiple features that need to be implemented, it tells me that we need to consider the multiple features independently.  Why?  Because ultimately we need to consider a few things:


    1. How important are each of the features to the overall platform
    2. How many hours will it take to implement the features


    So, let’s try to answer these questions for voting:


    1. I think voting is a pretty small element in the overall community platform.  Yes, it adds personality, but there are so many more important and basic elements that are needed to help the community that voting gets pushed further down the priority list.  
    2. For simple upvoting/downvoting it would take roughly 1 week of design and development work (combined across a number of different people).  This feature is simple to design and apply across web and mobile apps (which I want to make sure we take into account while we are building the new community platform).  The modding feature is much more complicated and I would estimate it would take around 3 weeks of combined design and development.  It is also significantly more complicated to design so that it makes sense and is usable on all platforms.


    Given these thoughts, we need to start thinking about prioritization.  3 weeks of development time is non trivial.  3 weeks is a significant amount of time for the platform to wait to be delivered to you all.


    My current thoughts


    Given everything above, it is my current suggestion that for version 1 of the new community platform, we consider simplifying and implementing an upvote/downvote system with the understanding that in short order we need to add to this voting system a layer of modding.


    I hope this has made sense and sheds some light on the process that I am going through.  Like always, this is a discussion that I want to have and nothing is set in stone.  So please, speak up!

  • Rooster Teeth community, I need help figuring out voting!

    4 months ago

    kickme444 FIRST Member Star(s) Indication of membership status - One star is a FIRST member, two stars is Double Gold RT Community

    Hello RT community!


    I am coming to you with a problem that I’d love to put our heads together on to figure out (something I will do more of in the future).  For a very quick update, I completed user research and now feel I understand what we need to build over the next year.  I’ll begin to expose what I’m thinking as I become more confident in what we’re designing.  While things are progressing quickly, I am running into a few issues that I think are unique to the RT community and I’d like to see if we can come up with a solution together.


    The first issue we’ll discuss is voting.  For scope, this will be voting on a post or a comment.


    What I believe we need

    I believe very simply we need something that equates to an upvote and a downvote.  While there are issues with voting (abuse mostly), I think voting is a good starting point to making sure that we are able to surface better content.


    The problem

    Creating an upvote/downvote system would be easy, and perhaps that’s what we should do (if you think so, please drop a comment saying so).  However, currently on RT there is an interesting system of voting called modding.  Internally it accomplishes the same thing as a simple upvote/downvote however there’s an extra layer on top of the vote that is a label such as cool.  I believe there’s benefits and disadvantages to this system:


    Benefits

    • Gives a different personality to voting which may be unique (and important) to Rooster Teeth
    • Gives a perceived added context for the reader to what the users think of the content (I think this is the intention, but due to implementation I think the actual context is lost)


    Disadvantages

    • The current system is super clunky, to the point where I think for casual users it’s probably confusing and unusable
    • The real context of the votes is lost due to how we display voting results.  We show a total and I think we show the last label that was used (not completely sure about this)
    • It will take us significantly longer to design and engineer this solution and there will be more overhead in maintaining it


    The solution

    My requirements for a solution are that we are able to derive the value of a vote (up or down) and that the system be easy to use and understandable for consumers.  What I’m debating and what confuses the issue is how much personality we want to put on top of the voting.  Do we need to modernize modding?  If we did this, how would it work?  Is it basically something akin to Facebook’s reactions but each reaction results in a vote value?  Then we could create a custom set of vote types (and images) for RT (if this is what you think we should do, please help me out with the vote types both positive and negative).  If we did this it could end up displaying something like this:


    3048965-1506444828493-Screen_Shot_2017-0


    I’m still not convinced this is the right approach but want to get the community’s feedback right now.  Maybe you think we should go to a simple upvote/downvote system, or maybe you will come up with something totally new and unique.


    Let’s have a conversation about this, or else I’ll just pick what I think is best :)


    I've posted an update over here.

  • RWBY: Combat Ready is Coming to Kickstarter!

    4 months ago

    Chelsea RT Community Manager

    GUESS WHAT, GUESS WHAT?


    Your worry is over. There is a date. There is a light at the end of the tunnel... RWBY: Combat Ready is so close to just overwhelming you with information and excitement. 


    When? Why... September 27! Stay tuned to the RT Site, Social Media, or your emails for more info. And if you haven't signed up for the RWBY: Combat Ready mailing list, do so now!


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  • Now that it's 5pm, I'm ready to work!

    4 months ago

    kickme444 FIRST Member Star(s) Indication of membership status - One star is a FIRST member, two stars is Double Gold RT Community

    I seem to have conquered this dragon and I'm ready to work.


    3048965-1506379843278-image1_1.jpeg

  • Let's Play Reunion Schedule

    4 months ago

    geoff

    In case you missed the news, we're doing a Let's Play Family Reunion this Sunday & Monday with Achievement Hunter, Funhaus, Cow Chop, Sugar Pine 7, Kinda Funny, and Criken!


    Here is our live show schedule (all times in PDT), all of which can be viewed at this link. 

    Make sure you sign up for a free 30-day trial of FIRST membership so you can watch it live: 


    DKXL1naUMAEo6SR.jpg


    Tune in! 

  • Sticking the Landing -- Day 5 Season 2 Finale Today!

    4 months ago

    JoshtheFlanagan

    AuqAQgz.jpg


    Hey guys,


    I legitimately can't believe we're here -- LESS THAN THREE HOURS from the season finale of Day 5. As Aaron mentioned a few days ago, it's been over a year since we started laying the foundation for Jake and co's journey. 


    And we've basically spent that entire time waiting for you to get to this point. So... welcome.


    One of the crucial things for us this season was sticking the landing. It's one of our few regrets of season one, to be honest. We spent quite a bit of time debating how many answers to give back then, and ultimately erred on the side of mystery. In retrospect, a few more answers were probably due to go out on a satisfying note. Season one was also very front-loaded with the spectacle and scope (not uncommon for a pilot), and focused mostly on introducing you to the world.


    vjqiQoX.jpg


    Season two is different. We wanted to tell a very focused story with a very definitive conclusion. If you've seen episode seven, you know there are big revelations that took an entire season to build to... and there's even more to come in the finale. You'll get some answers, but not all (it's not the SERIES finale, after all). There will be tension and bloodshed and maybe a few tears. And hopefully you'll feel the love for craft that hundreds of cast and crew put in to take you on this journey.


    CNiPzKn.jpg


    Let me know how we did after. See you on the other side.


    Josh


  • Let's Play Family Reunion Is Coming!

    4 months ago

    geoff

    The Let’s Play Family Reunion is right around the corner, which means that now is a great time to sign up for a FREE 30-day trial if you aren’t already a FIRST member.


    From September 24-25, some of your favorite Let’s Play family members will be stuck in a house together for a weekend of streaming, podcasts, and shenanigans. That’s Achievement Hunter, Funhaus, Cow Chop, Sugar Pine 7, Kinda Funny, and Criken all under one roof. It will be chaos, and FIRST members get to watch it go down live on the Rooster Teeth site.


    Speaking of chaos, we’re doing a Chaos Drive to help raise the stakes for the Let’s Play Family Reunion. Sign up for a FIRST membership before September 24 to help unlock these additional perks:


    p


    Sign up for a free 30-day trial today and make it happen.


    Ok, I’ll be honest with you. I did not write that. Marketing has been up my ass all month to write a journal about the Reunion thing, and apparently they just gave up on me, which is fine. Totally fine. Not doing stuff people expect of me is like having a mini orgasm to me.


    It probably IS a good idea to sign up though. Also, Becca sure makes me sound smart, and hey! being smart is better than not being smart, or so I’m told. So if you also want to be smart, sign up for FIRST or whatever. According to my (not my) words above, it’s a great deal or some shit. Whatever, I don’t care…




    Maybe I care a little.

  • RTX London Schedule

    5 months ago

    Bethany Head of RT Events

    RTX London-ites!


    We’re so happy to announce our official schedule for RTX London! We have some amazing panels and programming for all of you and can’t wait to share in the fun, October 14th - 15th. 


    Go forth and start planning for an unforgettable weekend!


    Click HERE for the Saturday schedule

    Click HERE for the Sunday schedule


    <3

    B and the Events Team


    3bs3lvN.jpgsOvPjtq.jpg

  • Early Warning Signs

    5 months ago

    kickme444 FIRST Member Star(s) Indication of membership status - One star is a FIRST member, two stars is Double Gold RT Community

    Well, yesterday I was quite excited about our new employee here at Rooster Teeth.  I had high hopes that he was really going to get things moving for community.  But, his first full day on the job has proved to be not very productive.  In fact, he hasn't gotten anything done at all!


    A few minutes ago, i really got on him to get some work done and this was his reaction:


    3048965-1506032357770-image1.jpeg

  • Day 5 Season Finale This Sunday

    5 months ago

    RevDrMarquis

    It was almost a year ago today when I first felt “the fizz” in the Day 5 writer’s room. All of the follicles on my extremely hairy neck started to raise and I couldn’t help but grin at my less attractive writing partners, @JoshtheFlanagan and @Chris. We had just woven together the main story beats of the incredible Season 2 finale you’ll see this Sunday at 4pm CST.


    I’ll be honest, I don’t get impressed by much. If I found a thousand dollars in my jeans while on a third date with Gal Gadot celebrating the disarmament of Kim Jung Un using only gummy bears and a pack of Marlboros, I might say “Neat.” But Day 5 is impressive. This finale is impressive. And we can’t wait for you to see it.


    Without hesitation, this is the best thing I’ve ever worked on. The level of talent in front of and behind the camera is absurd. And the leadership of @matt and @burnie, as well as the risk they take making something so different and large in scale, is inspiring.


    Plus you’ll see some sex.


    So watch it. Support Rooster Teeth. Support Creative Risks. Support heated love-making. And remember you can sign up for a free 30-day trial now and watch the whole damn series before the finale.


    Don’t fall asleep,
    -Aaron

  • Relationship Goals

    5 months ago

    Barbara

    Hey guys!


    So sorry for the delay in this announcement -- Relationship Goals is now on hiatus.


    We appreciate your support for the show every since it debuted earlier this year, and we thank you for watching! <3


    2037887-1487271675414-RG_Logo_1400x1400.

  • Prepping for #RTExtraLife 2017

    5 months ago

    RTcastMichael RT Broadcast guy

    IT'S HAPPENING! Talks of Extra Life 2017 are growing around the office and we are a few short weeks away. Here is the current schedule (All times in CT):
    Extra Life & Rooster Teeth Recruitment Stream
    Date: October 3rd, 2017
    Time: 5pm - 9pm
    -----
    Extra Life & Rooster Teeth Community Stream*
    Date: November 4th-5th, 2017
    Time: 8am - 8am
    -----
    Extra Life & Rooster Teeth Game Day Stream
    Date: November 11th-12th, 2017
    Time: 8am - 8am

    *=This runs into Daylight Savings so adjust your clocks accordingly

    Now is your time to get involved and let me know what you would like to see from this year's stream. Everything from stretch goal suggestions, games to be played, where you plan on watching and other technical details like graphics and layouts you would like to see.
    #RTExtraLife brings out the best in the community and this is just another chance to get involved. Of course - register with Extra Life and join us for the chaos that we hope will be a record breaking year.
    Thank you all and I'll see you in the prestream!

  • Welcome a new community team member!

    5 months ago

    kickme444 FIRST Member Star(s) Indication of membership status - One star is a FIRST member, two stars is Double Gold RT Community

    If you didn't know, I work from home.  Specifically in Salt Lake City.  I have a little office in my basement and I'm all alone all day.  It's rather lonely.


    So, I went out yesterday and decided to find a coworker to really inspire me to build great stuff for the RT community.  He is all signed up on RT and is a first member already.


    Meet Archibald

    3048965-1505922856738-image1.JPG

    Archibald's Work Space

    3048965-1505929531461-image1_1.JPG

  • Arcane Wonders - Our Design Partners for RWBY: Combat Ready!

    5 months ago

    Chelsea RT Community Manager

    Today we are excited to reveal that our recently-announced board game, RWBY: Combat Ready, is being developed by world renowned board game publisher Arcane Wonders! You may know Arcane Wonders from their catalog of dumbfoundingly awesome games, like Mage Wars, Viral, Sheriff of Nottingham, and Onitama. With experts like Arcane Wonders behind the wheel of our gameplay development, we're confident that RWBY: Combat Ready is going to blow your expectations away!


    We've got more exciting announcements coming over the next few days, so make sure you sign up for the RWBY: Combat Ready newsletter HERE!


    And in case you hadn't seen the super cool key art, here it is again in all it's glory. <3


    AmD83Wq.jpg

  • Fan Service Summer Season Finale

    5 months ago

    coleg

    Whats up my Fan Services peeps!

     

    (we need a group name for y'all)


    Hope you're all having a relaxing summer!


    Saturday, September 30, is the finale of the Fan Service summer mini-season!!


    To celebrate, Reina will be joining us,because we love her more than we ever thought possible for six anime talk show hosts to love a person. 


    She has graciously offered to give us some much needed lesson in the Japanese language, so if you have any interesting word or phrase that you'd like an official translation for, send it in, and maybe it will be featured!


    We also have several BIG announcements as well as what may be one of the most interesting discussion topics ever on Fan Service. I don't put this lightly; "YOU WON'T WANT TO MISS THIS EPISODE"

    Don't forget to send in interesting questions for Community Service as well. Reina will be joining us so make them good!


    XOXO


    Cole



  • AH-nniversary

    5 months ago

    Steffie AH Social

    I forgot to post here last week but I've officially survived 3 years with Achievement Hunter! 

  • IT'S ALSO A BOARD GAME!!!!

    5 months ago

    Chelsea RT Community Manager

    Did you hear?! Did you hear the new exciting news?


    We announced today that the new RWBY board game now has a name. Are you ready for it? If so, look no further than this great piece of key art... with the name, RWBY: Combat Ready. 


    We'll be announcing more information next week! So stay tuned to RT and this special website (www.rwbycombatready.com) to stay in the know. <3


    AmD83Wq.jpg

  • Extra Life Stretch Goals!

    5 months ago

    jack I Like Lego

    Do you have an idea for a Stretch Goal for Extra Life this year? Let me know in a comment! 


    Reminder, Rooster Teeth's Extra Life stream will be on November 11th!

  • RWBY Windowing!

    5 months ago

    ebregman Programming/Distribution

    We are officially one month away from the October 14 premiere of RWBY Volume 5! The entire RT Animation crew has been making amazing happen every day, and we can't wait to show you what's in store for this volume.


    This past year, we switched to a 7-day exclusive window for FIRST members for many of our shows, and we've greatly appreciated your viewership and feedback. (For more information on why we went this route, check out this journal post.) We understand and recognize that RWBY is a unique show with a unique audience, and we’ve been listening to all your feedback on the 7-day window as the year has progressed. We want to make sure we can help facilitate the community interaction and conversation around every episode. With your feedback top of mind, we decided to implement a 3-day FIRST-exclusive window for RWBY. So the schedule will be as follows:


    • Saturdays starting October 14 at 10am CT: FIRST members
    • Tuesdays starting October 17 at 10am CT: Free for all registered RoosterTeeth.com members
    • Saturdays starting October 21 (a week after airing) at 10am CT: Free for everyone on RoosterTeeth.com (and new episode premieres for FIRST members)

    Once again, we are so thankful for your support and feedback as we try new things. Our community continues to impress us, and prove that you are the best group of people in the world.


    And don’t forget, if you live in the US and want to see Volume 5 Chapter 1 even earlier, it will be in theaters around the US on October 12! You can get tickets here.


    Stay tuned for more details of what's coming down the pipeline. We have an incredible year ahead of us! As always, send over your questions below and I'll answer them through the next day or so.

  • My 6 Month HRT Anniversary & Dealing With Negative Thoughts/Self Hate

    5 months ago

    Kdin

    Last week I posted that I hit my 6 Month HRT anniversary!  This was also the first time I told anyone, aside from my partner and some close friends, that I had even been on HRT.


    Amidst the last 6 months I've been thinking a lot about life, who I am, who I was, and my fight with constant depression.  Some of this I've already posted on twitter, but I'm taking some time to add a bit more to it, while also integrating something else I recently talked about too.


    I spend a good deal of time feeling down on myself about things I can't change.  I feel most people do that too. I worry so much that sometimes it can be incredibly debilitating and stop me from being able to function properly.


    Thinking so much about something we did/didn't do, something we said/didn't say...I spend a lot of time being down on myself with regret and thinking about any hurt I may have caused, to others, to myself, etc.  Of course, knowing what I know now, there are so many things I'd do differently. 


    Its an assumption but I feel like most people have these thoughts. Thinking the hurt they feel now is because of who they were before or what they did long ago.  It can become a crippling depression and make things so much worse.


    Now, I think what is most important is what you do now, what you learned, and doing your best to be a better person.  Living life thinking "I wish I didn't say/do that" or "I wish I did say/do this" does more harm than good.   


    If you are being a better person now, that's what matters most.  We all wish we could have been better, so let's all be better now.


    I feel it's important for me to say I'm sorry for my mistakes and I forgive you for yours, the past is gone, we are who we are now and nothing less.


    With the constant negative thoughts, I look at everything I've done, been through, said, and experienced and it sometimes sends me spiraling.


    I take a look at my professional career and wonder if things will work out, and over a decade of work later I still feel I’ve made no progress and continue to struggle to find any proper “place”.


    Even day to day issues can easily be just as overwhelming as larger problems and often get me stopped in my tracks for longer than they should and the constant struggle I’ve had to deal with concerning my gender identity has been something that caused me no end of discomfort and heartbreak.


    After coming out as trans, I saw so many people who once supported me on the sidelines suddenly abandon and ridicule me. I got, and still get, daily messages of hate. Some more mild, refusing to use proper pronouns because I’m “not a real woman”. Some filled with rage saying I should “kill myself” and refusing to see me as anything other than a freak who should be “dealt with”.  Honestly, part of me feels like all those hurtful and mean messages, I deserve them for one reason or another.


    Being bullied or abused isn't restricted to one certain type of experience, and because of this, you may become someone you didn't want to be.  Acting in ways you don't agree with, taking your aggression and frustrations out in unhealthy ways, both towards others and yourself.  Words hurt just as much as physical pain, and in some cases can be even more harmful.

    Life is a struggle for everyone, sometimes it gets easier, and sometimes it seems impossible to fix. Often times my experiences have left me with life and my goals feeling more towards “impossible”, with the constant whispers to give up and stop trying ringing in my ears. And these experiences arn’t limited to my struggles towards coming out.

    Those feelings did become more prevalent ever since I came out publicly. My work, less important. My opinions, less valid. My existence, null and void. The world, and my options in life, became smaller and things and opportunities that were “available” to me became completely inaccessible.  However, I've had a constant struggle with being accepted by others, family, friends, etc, to the point of almost losing myself and who I was and who I desperately wanted to grow up to become.


    So far, 2017 has been one of the most difficult times in my life, which is saying something. But one major good thing happened.

    On March 4th, 2017, I took my first steps towards transitioning. Now I’m officially 6 months in on Hormone Replacement Therapy (HRT), and I’m slowly feeling less at odds with myself.


    So with this major step forward, I’m going to keep trying, I’ll keep working hard, and I’ll continue to do my best to find my place. Be it professional, in day to day life, with new ventures, or as I continue my journey towards transitioning, I hope I’ll have support from all of you. 

    Because honestly, without the support of my loving partner, friends, coworkers, fans, and this community that is being slowly built around me, things easily seem impossible.


    Thank you for accepting me, thank you to everyone who has been kind to me, dealing with trauma isn't easy, and I'm happier that I've finally been able to process things that happened to me before in healthier ways.

  • RTX London 2017 - Autograph Code Info!

    5 months ago

    Bethany Head of RT Events

    Hi lovelies!


    So, you know who’s attending RTX London, what do you do now? Everyone announced on our official talent list will have a designated autograph signing. If you want a chance at attending their signing, you’ll need a unique autograph code to redeem online. Now is your chance to propose marriage or shake hands and never wash that hand again.


    VIP badge holders = 2 autograph codes per badge (redeemable for 2 signing sessions)

    Weekend badge holders = 1 autograph code per badge (redeemable for 1 signing session)


    You must successfully redeem your code on either September 25th (VIPs) or September 27th (Weekend) for your desired session. Please note the autograph code does not guarantee you access into an autograph session. Spots fill up fast and you may not get your first, second, or even third choice. HOWEVER, keep an eye out as you’re walking around ExCeL for your favorite personalities. They are more than happy to say hi if they have time.!


    We will only admit attendees who have successfully signed up for the session. We do not allow +1s (that includes your mom and dad). Please make sure you either print the confirmation email (with barcode) OR be able to provide it on your phone at the time of the session. We WILL be scanning all attendees into each autograph session.


    *If you do not receive your code by the end of the day on Monday, September 18th, please contact Customer Service at info@rtxlondon.com.


    September 18th - Codes will be distributed via email to VIP and Weekend badge holders.

    September 25th (6 PM BST) - Codes live for VIP badge holders only. Time to pick your autograph sessions!

    September 27th (6 PM BST) - Codes live for Weekend badge holders only. Time to pick your autograph session!


    *The link to the autograph session site will be included in your email (along with your unique codes) on September 18. I will also include the link to THIS journal post.*


    Love! 

    <3

    B and the Events Team 

  • Community product status!

    5 months ago

    kickme444 FIRST Member Star(s) Indication of membership status - One star is a FIRST member, two stars is Double Gold RT Community

    Hi Friends!

    I wanted to post a small update about what I’ve been working on and things that are going on.  This is something that I will do regularly.  Sometimes there will be a lot to update on, other times there will not be as much, but I want you to feel connected to what we are working on.


    First things first, since I last posted there has been a terrible hurricane that has greatly affected our neighbors here in Texas.  We wanted to show our support and bring the community together to help our neighbors and friends.  So, we created a gofundme supporting the Houston Food Bank.  We started promoting this a bit late last week and will continue to promote it this week.  So far we have raised over $15,000 which is amazing, but I know we can do so much more!  Please help us get the word out, and if you haven’t, please consider donating a bit.


    Next, I wanted to give you an update on what I’m working on, now that I’ve been at RT for a month, I have a pretty good lay of the land and an understanding of our path to the future.


    Essentially my single goal here at RT is to figure out how we can help our communities thrive.  This may sound simple, but because RT is over 15 years old, there has been a pretty steep learning curve to climb.  In order to climb this learning curve and move forward, there are four parts to my process:


    1. Learn about the history of RT communities

    2. Figure out the lay of the land for RT communities right now

    3. Put together a plan for where RT communities need to go in the future

    4. Execute the plan in a way that will help our communities as soon as possible while allowing us to build towards an ultimate goal.


    For a current status report, this week I am working on number 3.  More importantly, I wanted to share a bit about how I got to this point.


    User Research


    When I started at RT I knew that I needed to get a full understanding of the communities and the legacy behind them.  To figure this out I have just about completed three steps of user research:


    1. I interviewed a number of RT employees asking them about the past, present, and future of RT communities.

    2. I have conducted surveys of roughly 4,200 RT community members.  These surveys asked some basic questions where I was able to get an idea of how different community members have participated in RT communities in the past.  Additionally, they have provided many insights in the various activities and platforms that are essential to RT communities.

    3. I have conducted roughly 20 video interviews, some individual, some group.  The questions in these interviews are very similar to the surveys I conducted but the real time participation allows me to dig into topics and ask more contextual questions that I am unable to do via written survey.


    This week I am completing my user research.  I finally feel like I have gathered enough information from enough people that I am able to make informed decisions around the path to the future.  This is exciting and important.  Too often, product decisions are made in an uninformed way, that is what I’m trying to avoid.


    So, what now?

    This week, and probably next week I am doing two main things:


    1. Compile all of the user research.  I will be summarizing my findings so that I can effectively formulate and prioritize number 2

    2. Put together a one year high level vision of what we need to build for RT communities


    The challenge ahead

    I am making great progress but there are many challenges ahead.  Some are challenges for me and some are challenges for us, the RT communities.


    My biggest challenge in the weeks ahead is an organizational challenge.  I need to find a team that will help me build what needs to be built.  Once I have a team in place, I’m confident we will be able to create something in relatively short order.  However, without a team I will be unable to make progress.  Wish me luck!


    Our challenge, together, is that in the future we will need to come together to get RT communities thriving in a central location.  There will be many challenges.  There will be times where we all know we need some kind of functionality but we are unable to provide it all at the same time.  I hope that over the next few months, my updates will help to earn some of your trust so that we can get through these times.


    As always, I will answer any questions you ask me.  You can ask me here in the comments, or direct message me, or even tweet at me @kickme444


    I hope you all have a great week!

  • Help for Hurricane Harvey Victims

    5 months ago

    matt

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    In the last week, there’s been a huge outpouring of support and concern for the victims of Hurricane Harvey from the Rooster Teeth community. We’re eager to help our neighbors to the east, so we have set up a GoFundMe donation page with a $100,000 goal, with all of the money going directly to the Houston Food Bank.


    We hope this will be a good way to bring the entire RT community together to support those in need, many of whom are our own friends and family. We chose the Houston Food Bank because it is a local charity that works to provide relief not just during the disaster, but in the months after, when the media has moved on to other subjects but people in the area are still trying to get their lives back together.


    With your help, we can make a significant donation to an organization that will directly and immediately benefit those in need.


    When something messes with Texas, Texas fights back. Thank you for fighting alongside us.

  • RTX London 2017 - Special Guests & Additional Tickets

    5 months ago

    Bethany Head of RT Events

    Hi, my lovelies!


    The Big Ben bell chimes may have stopped, but the first official RTX London countdown is still ringing strong! In the meantime, we have lots of cheeky treats for you. It’s time for us to make good on our promise to release additional VIP and Weekend tickets as well as limited-edition commemorative badges, and announce our spectacular talent list! Read on for more info.


    First things first, here’s our official list of special guests coming your way:


    • Aaron Marquis

    • Adam Kovic

    • Barbara Dunkelman

    • Bruce Greene

    • Burnie Burns

    • Chad James

    • Chris Demarais

    • Dan Gruchy

    • Gavin Free

    • Geoff Ramsey

    • Gray Haddock

    • Gus Sorola

    • Joel Heyman

    • Kerry Shawcross

    • Lindsay Jones

    • Matt Hullum

    • Michael Jones

    Additional VIP and Weekend Badges

    We’ve managed to add a limited number of VIP and Weekend badges for RTX London, but they will go fast! These tickets will be available at www.rtxlondon.com starting this Friday, September 1 at 6:00 PM BST.


    Keep in mind that VIP and Weekend tickets are strictly non-refundable. If you are interested in exchanging your current badge, we suggest you visit the RT Events forum on the Rooster Teeth site. Many people there will buy/trade from one another. Once you find someone to buy/sell a ticket from, you will need to contact us at tickets@rtxlondon.com so we can have the ticket information switched over.


    Commemorative Badge Info

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    This year, we are offering exclusive, limited-edition, holographic commemorative RWBY and RTX London badges*. The badges will go on sale at www.rtxlondon.com starting Friday, September 1 at 6:00 PM BST.


    *These badges are keepsakes only. They do not allow entry into RTX London.


    Important Dates

    September 1 (starting 6:00 PM BST): Additional VIP and Weekend tickets and RWBY/ RTX commemorative badges go on sale 


    September 17 (by 11:59 PM BST): Must have purchased your VIP badge or Weekend badge in order to receive an autograph code


    If you have any questions, please email us at info@rtxlondon.com. 


    We are so excited to see you in just 43 days! 


    <3 <3 <3

    B and the Events Team 

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