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Video Error [ 1 ] [ 2 ]
tuxedojerich
Bifrost
#1   Posted 1 year ago
+ 7 Ditto     [ Reply ]   [ Quote ]
I have also sent this in to Burnie, Ben, and Gus via email.

However there is a problem with video playback on the site. It seems to be an offsite error with a possible change to how blip.tv handles embedding.




Seems only the RT videos are affected, as the AH videos are still able to play.

Post edited 3/27/12 5:22PM
windlenot
#2   Posted 1 year ago
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Yes! This is happening to me too! It'll work if you log out, but then what's the point?
tuxedojerich
Bifrost
#3   Posted 1 year ago
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I wonder if this is a glitch that affects only the sponsors or if it affects all members who are signed in.
Sara_3
Sponsor
#4   Posted 1 year ago
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I am having the same problems. I asked a friend to check it out and she said she had no issues. Don't know if she's a member or not, though... Hopefully they'll get it fixed soon. Who knows? Maybe it's something to do with Season ten.

...............

I doubt it. T_T
tuxedojerich
Bifrost
#5   Posted 1 year ago
    [ Reply ]   [ Quote ]
It is currently sponsor only. I created a regular account, and the videos played fine.

Might be a glitch with the sponsorship at the moment, or they might be doing something with the sponsor video functionality and need it down for a moment.
fencpost8
Big D
#6   Posted 1 year ago
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Yea same thing. I even tried the signing out and signing back in thing that windlenot mentioned and still had no luck.
Majtaj
#7   Posted 1 year ago
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yeah I got the same thing. I was like O.O WTF!?!?!? I WANNA WATCH SOME VIDEOS!!! It went away after a while. Weird error though.
Sara_3
Sponsor
#8   Posted 1 year ago
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In reply to Majtaj, #7:

I'm still getting it, I just checked...

What did you do?
Jackbkmp
Sponsor
#9   Posted 1 year ago
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I'm glad i found this, was gonna start a thread asking.
EDJE
#10   Posted 1 year ago
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If it helps, I'm not a sponsor, and I'm not getting that error.
mariioow
#11   Posted 1 year ago
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at least i'm not the only one what's going on?
Tomboy
gamerkitty
#12   Posted 1 year ago
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Whatever this is, I hope the RT crew fix it soon. On my sponsor account, none of the videos work, but they'll play if I sign out.
tuxedojerich
Bifrost
#13   Posted 1 year ago
    [ Reply ]   [ Quote ]
In reply to mariioow, #11:
at least i'm not the only one what's going on?

Don't know. Emailed Burnie, Ben, and Gus yesterday at 6:30pm EST, and even went on twitter to alert them, but no response.

In reply to Tomboy, #12:
Whatever this is, I hope the RT crew fix it soon. On my sponsor account, none of the videos work, but they'll play if I sign out.

Yup, exactly as posted before. I even said it doesn't affect regular members.
In reply to tuxedojerich, #5:
It is currently sponsor only. I created a regular account, and the videos played fine.

Might be a glitch with the sponsorship at the moment, or they might be doing something with the sponsor video functionality and need it down for a moment.
OniExpress
Sponsor
#14   Posted 1 year ago
    [ Reply ]   [ Quote ]
The last two posted Achievement Hunter vids haven't appeared on their links, either (well, the first one took a while, but is there now. the latest one is just showing comments like the previous one was).
Ironmandwc
#15   Posted 1 year ago
+ 3 Ditto     [ Reply ]   [ Quote ]
I don't know if this is the same for everyone else on here, but mine flashes that message then tries to auto-play the next video and repeats the process.
tuxedojerich
Bifrost
#16   Posted 1 year ago
    [ Reply ]   [ Quote ]
In reply to Ironmandwc, #15:
I don't know if this is the same for everyone else on here, but mine flashes that message then tries to auto-play the next video and repeats the process.

Seems the same thing happens to sponsors only. Regular members and guests can view the videos just fine.
Sara_3
Sponsor
#17   Posted 1 year ago
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I'm getting a whole bunch of random videos when it happens to me. Maybe their techs decided to screw RT over and took all their vacation time after fucking up with the website. :P
tuxedojerich
Bifrost
#18   Posted 1 year ago
    [ Reply ]   [ Quote ]
In reply to Sara_3, #17:
I'm getting a whole bunch of random videos when it happens to me. Maybe their techs decided to screw RT over and took all their vacation time after fucking up with the website. :P

Or maybe this is their "April Fools Day" type of prank.. For people that do comedy, you might think they would be able to do something funny.. or not pull one on the sponsors. On the regular members or guests perhaps.. But not the sponsors.

And yes, just to be sure no one takes what I just said seriously, my statement just above is sarcastic.
Sara_3
Sponsor
#19   Posted 1 year ago
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I know, I was joking, too... =3

Still nothing changing... I check every day now in hopes to see that little time that says when the next ep comes up. Now I can't even see the regular ones. T_T
tuxedojerich
Bifrost
#20   Posted 1 year ago
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You can watch. Just have to logout.
Ramsus32
Stormageddon
#21   Posted 1 year ago
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Glad to see I wasn't the only one having this problem. I was a little scared so I came straight to the forums.
tuxedojerich
Bifrost
#22   Posted 1 year ago
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Seems to now be fixed. Videos I view are now actually playing. Maybe I can now stop pestering Ben and the others.. They should be happy to make me stfu.. lol
Majtaj
#23   Posted 1 year ago
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I guess the good thing was most of there videos end up on youtube.
tuxedojerich
Bifrost
#24   Posted 1 year ago
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At current the new RT Life video is doing this. It appears to be the only one. I have updated the support ticket about it, and hopefully one of the crew will fix it.

EDIT: Fixed.

Post edited 3/29/12 3:19PM
Proud_Canuck
Sponsor
#25   Posted 1 year ago
+ 1 Ditto     [ Reply ]   [ Quote ]
In reply to tuxedojerich, #24:

Still not fixed for me.
tuxedojerich
Bifrost
#26   Posted 1 year ago
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It was working earlier when I edited my post..

The thing that is really upsetting me is that I emailed Burnie, Ben, and Gus about it. As well I tweeted them about it. I then put up the post in the support area, and even sent a private message to Brandon (as he deals with putting up video content) about what I thought might be a way to at least temporarily fix it with no response.

I love this site, but when I tell the owner, the web and tech teams, and even someone who deals with the videos about a bug, and apparently a big bug, is seemingly ignored it makes me a bit irate. Sadly, this has gone on since at least Tuesday evening, with a fix on some things done yesterday. I'm not as pissed off as I am disappointed. It makes me wonder if I see an error in the future if I should even report it since it seems to have fallen on deaf ears.
tuxedojerich
Bifrost
#27   Posted 1 year ago
    [ Reply ]   [ Quote ]

In reply to Proud_Canuck, #25:

Still not fixed for me.

On the main page, click on the video in the carousel. It seems to be going to a different video player instead of the main one.. It seems that if you click on the name of the video it takes you to the typical RT video player, which is the one that is bugged.

Post edited 3/29/12 10:10PM
Sara_3
Sponsor
#28   Posted 1 year ago
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They'll probably fix it soon. It's showing me non-sponsor vids after skipping one. They might be busy or something else. Also, if it's Sponsors and it's not a new season, they might not notice it as fast. Does anyone know the mods of the forum? Try contacting them and let them know.
Haijynx
Sponsor
#29   Posted 1 year ago
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Just adding what I'm experiencing to see if it's the same, seems like for others its that all the videos are/were popping up with this. All the videos work fine for me but as soon as I play a RvB video (season immaterial) this pops up.Weird that as soon as i became a sponsor and refreshed was when it started. Hope this maybe helps in some way at least.
tuxedojerich
Bifrost
#30   Posted 1 year ago
    [ Reply ]   [ Quote ]
In reply to Haijynx, #29:
Just adding what I'm experiencing to see if it's the same, seems like for others its that all the videos are/were popping up with this. All the videos work fine for me but as soon as I play a RvB video (season immaterial) this pops up.Weird that as soon as i became a sponsor and refreshed was when it started. Hope this maybe helps in some way at least.

It's the player they are using. For some reason, with the video hosting and that particular video player are just not getting along.
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