I currently have a double gold membership on here.
Back when I was a sponsor the 5% discount was applied automatically.

But now that I'm double gold I should have gotten 10% off as stated.

At the checkout I tried typing in FIRST10 and SPONSOR10, but none worked.

I tried the checkout anyway and there was no discount.


So I tried the support link:


Notice the address? It's a no-reply.

E-mailing it got me nowhere:



Then I tried messaging @Barbara, but I never got a reply, that was two days ago at time of writing: