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Street Fighter 3
But I have other online games that I may play as well
from San Diego, CA
14 years agoAgent89
A lady bought a computer from us. About a month later, she came in and asked us to install a sound card which can support CDROM drives. So we installed a Soundblaster Pro for her. A week later, she brings the machine in and starts ragging us out because her CDROM drive isn't working, and "It won't eject the disk."
I look at the computer. "But you don't have a CDROM drive!" I exclaim. She points at the 5 1/4" disk drive and says, "What kind of computer salesman are you? Can't even recognize a CDROM drive when you see one?"
It seems she had decided her 5 1/4" floppy drive was in fact a CDROM drive, and since the CD fit in quite nicely, it had to be a CDROM drive.
Long and short of it: the drive was destroyed, the CD was destroyed, and all the technicians were laughing for a few hours.
Customer: (kindly old grandmother type) "I can't install your software. I tried to follow the instructions, but it just isn't working. Can you please help me, young man?"
Tech Support: "Sure! Are you using the diskette or the cdrom version of our software?"
Customer: "The cdrom version."
Tech Support: "Are you using Windows 95 or Windows 3.1?"
Customer: "Windows 95."
I walked her through the basic steps of inserting the cdrom disk and getting to the 'Run' window.
Tech Support: "Now type 'd:\setup' and then press the enter key."
Customer: "It just gives me an error message, saying it can't find it."
I tried several things. I tried different drive letters. I made sure the colon was actually a colon and the backslash was really a backslash.
Tech Support: "Let's remove the CD from the drive, and then I would like you to inspect the shiny side for visible scratches or smudges. If we clean them, you might be able to get the computer to read the setup file."
Customer: "I've taken it out. Do I have to slide this little metal shutter out of the way to see which side is shiny?"
AAAAAAAAAAHHHH!!!!! (bang head, thump, thump, thump)
Tech Support: "No, let's just insert it back into the computer and try typing 'a:\setup'."
Customer: "How do I get the other side of the CD to play?"
Customer: "What is this shiny record for?"
Tech Support: "The shiny record?"
Customer: "Yes, it came with the printer. It won't fit in the slot."
Tech Support: "What slot?"
Slowly it dawned on me that the shiny record was a cdrom disk, and the slot was the 3 1/2" floppy drive. She had no idea what a CD was or how to use it.
I had to add this one:
Customer: "I can't seem to send any email."
Tech Support: "What are you doing to send it?"
Customer: "I write it down on a piece of paper, slide it into the slot on the front of my computer, and click on 'send mail'."
I wouldn't last 2 seconds as Tech Support. I would get way too frustrated.
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