I got this letter in my email on Monday from my ISP. It doesn't really seem to be very threatening but it is certainly a bit unsettling for me. Has anyone ever recieved/known someone who recieved a letter like this? Any ideas/suggestions for a next step for me? I think I'm going to call Road Runner and ask them who filed a complaint and what it could mean to me, but I thought I'd ask here first.
And of course this is obviously a huge misunderstanding because I would never even consider sharing copyrighted materials over a peer-to-peer network.
From: Road Runner Abuse [mailto:email@example.com]
Sent: Monday, March 13, 2006 12:03 PM
Subject: A Message from RoadRunner regarding Peer to Peer Copyright issues
This email is being sent to you by Road Runner Customer Care
because we have received a complaint that your computer has been used to
distribute copyrighted material without authorization through a
peer-to-peer program. We received this complaint from the movie studio,
record company, television studio or other company that owns the
copyrighted material. The purpose of this email is to remind you that
the distribution of copyrighted material in this fashion may violate
both the copyright laws and Road Runner?s terms of service, and to tell
you a bit about peer-to-peer programs, the dangers they can pose to your
computer and our network, and the steps you can take to protect
A computer can become accessible to a peer-to-peer network for an
unlimited period of time after a peer-to-peer program is downloaded.
You may not even be aware that such a program is on your computer; a
child or a visitor to the home could have downloaded it. That is why we
want to alert you to this issue.
Peer-to-peer programs may contain many problems. For example:
. Downloading and offering for upload copyrighted material without
authorization is unlawful. If you or others using your computer have
been doing this, you could be subject to civil penalties and criminal
fines. Such activity also violates the Road Runner terms of service.
. The programs allow any anonymous person on the Internet to look at
your computer files and copy them for themselves. Such a hacker could
view all of your files, which can lead to identity theft.
. The programs, which use large amounts of memory, can interfere with
the functioning of your computer by destabilizing your operating system,
leading to a general sluggishness at bootup and during operation.
. The programs can contain spyware, adware, malware, viruses and
If you are interested in a discussion of problems associated with
peer-to-peer file sharing, please follow this link:
If you use the Windows OS, the best way to remove peer-to-peer
programs is through the Add/Remove Programs tool. Other removal options are
Thank you for subscribing to Road Runner.
Very truly yours,
Road Runner Customer Care
Thanks for the heads-up RR. So anyone have an opinion as to what I should make of this?