nicolew FIRST Member Star(s) Indication of membership status - One star is a FIRST member, two stars is Double Gold Events Specialist

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from Austin, TX

  • Activity

    • Security Plan- RTX Austin 2019

      2 days ago

      nicolew Events Specialist

      As many of you know, last year we implemented a new security plan.  Safety of our attendees, Guardians, Special Guests, Exhibitors, and staff is our number one priority.  The security checkpoints consist of walk thru metal detectors, a bag checker, and Licensed Police Officers. Please read the map below for queuing info, checkpoint rules, and operation hours.


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       star RTX Austin 2019 Security FAQ star


      What will the security check entail once I get to the front of the line?

      Once you arrive at the metal detectors, you will be asked to remove your bags/purses/etc. and remove everything from your pockets. A bag checker will inspect your bags and you will be asked to walk through the metal detector. Once you have been cleared, you may retrieve your items. If the metal detector is alarmed, a wander will provide a second search of yourself and belongings.


      Why has RTX added so much security?

      The most important part of RTX is always safety. We want to ensure all of our attendees, Guardians, special guests, exhibitors, and staff are safe at all times. Please be respectful to all security, Guardians, and RTX Staff as we are here to help you have a fun and safe weekend.


      What are helpful DO’s and DONT’s?

      • Do wear your badge visibly at all times. You cannot get into RTX without it. Lose your badge? It can be replaced for $10.00 at Registration.

      • Do listen to the Guardians to ensure you are in the correct line.

      • Do prepare your belongings as you approach the walk-through metal detectors so that you can get through security as quickly as possible.

      • Don’t bring any weapons. RTX is an all-weapons-free event. This means both illegal weapons and licensed to carry weapons are prohibited at all times. BUT - If you have a cosplay weapon, you must visit the Weapons Check stations at Checkpoint 2 or Checkpoint 3 to get it approved.

      • Don’t try to cut the lines as you will be asked to leave.

      • Don’t bring large bags as these will cause longer waits.

      If I leave the Austin Convention Center for lunch, or to attend a panel at another hotel, will I have to go back through security to enter?

      Yes, everyone entering the ACC will have to go through the security checkpoint.


      How long will the wait times be each morning?

      Based on last year, we do not expect wait times longer than 5 minutes in the mornings. We highly encourage you to not bring large bags (bigger than 12”x12”) when possible and to be prepared as you get to the front of the security checkpoint. We also recommend you check out the RTX Animation Festival at the Fairmont for early morning panels and then head to the Austin Convention Center mid-day.


      What should I expect from the weather while waiting to get through a security checkpoint at the ACC?

      Looking at past weather averages for Austin in July, we anticipate temperatures to be in the high 70’s/low 80’s between 7:00 AM and 10:00 AM. Most of the checkpoints are under covered awnings. We also encourage you to wear hats, sunglasses  and wear sunscreen throughout the weekend.


      How many metal detectors will there be this year?

      Across all four checkpoints, there will be 15 total metal detectors.


      Can I refuse to be screened by security personnel?

      Yes, it is your choice to do so, but unfortunately, if you refuse to go through a walk thru metal detector, you will not be allowed into RTX.  If you refuse, a Licensed Police Office will ask you to leave. If you cause a disturbance of any sort, Austin Police Department will be called. Anyone requiring ADA access can enter at any of the four checkpoints, as all have ADA entrances.  If expectant mothers do not want to go through the walk-through metal detector for screening, you may enter the ADA entrance and be wanded/bag checked.


      Where do I pick-up my attendee bag?

      If you’re picking up your bag on Thursday, Exhibit Hall 2 from 10:00 AM - 5:00 PM via Checkpoint 2. If you are picking up your bag on Friday, Saturday, or Sunday, Registration located in the Level 1 Solar Atrium from any of the operating checkpoints.


      Where do I pick up my commemorative badge, RTX Bandana, or RTX Bundle?

      These items are available to pick up via Will Call at Registration located in the Level 1 Solar Atrium.  You must have your Front Gate confirmation email (either printed or electronically) and a valid photo I.D to pick up.


      If I need to pick up my badge onsite, what do I do?

      You must show your Front Gate confirmation email (either printed or electronically) and a valid photo I.D. at the security checkpoints to enter the building. You can get your badge at Registration located in the Level 1 Solar Atrium.


      I have a medical disability. Where should I go for my medical sticker?

      Please use the Fast Pass (pink) line at any of the 4 security checkpoints and go to Registration in the Level 1 Solar Atrium to pick-up your sticker. You may have one caregiver accompany you throughout RTX regardless of what badge type they have.

       

      Can I bring in food and/or beverages to the Austin Convention Center?

      FOOD: While ACC staff reserve the right to refuse entry to any outside food, we do not anticipate issues with small amounts of pre-packaged snacks such as granola bars or protein bars. This should also allow people with strict dietary restrictions to keep a small amount of appropriate food on hand, including those with medical conditions.


      WATER: You may bring in an EMPTY water bottle. We encourage you to hydrate while waiting to get into the ACC, however, once you get to the front of the security line, you will be asked to either dump out the remaining water or drink it. Once inside, there will be water coolers/bubblers in every panel room and throughout the ACC.


      Will I be able to purchase food and beverages inside the ACC?

      Yes, there will be operating concession stands each day: 1) Built-in coffee stand between Exhibit Hall 4 & 5. 2) Cafe in the Solar Atrium. 3) Large Cafe in the Exhibit Hall. 4) Small Cafe Built-In outside Ballroom A.


      What types of gifts ARE and ARE NOT allowed to bring to talent and RT staff?

      We will not allow you to bring any open foods or beverages into the Austin Convention Center, this includes any alcohol. You also cannot bring any weapons, including Licensed to Carry. Additional prohibited items are illegal substances, weapons, firearms, explosives, flammables, knives, sharp objects, pepper spray, or mace. If you bring any items from the prohibited list (including food and beverages) it will be confiscated.

       

      I am cosplaying and have a weapon as part of my cosplay. Where is Weapons Check located?

      There will be two Weapons Check desks. One is located at Checkpoint 2 and the other at Checkpoint 3. Approved weapons will be tagged for the duration of the event.  If the tag is removed, you must revisit the Weapons Check desk each day for a new tag.

       

      Will there be a parents lounge/rest area at RTX?

      We love when parents come and support their children! We do not have a dedicated lounge/area for parents to hang out. If you wish to come, you must also purchase a badge for admittance. This is due to strict security measures to keep our community and staff safe.


      Is there a Mother’s rooms available at the ACC?

      Yes, there are two (2) Mother’s Rooms in the Austin Convention Center.  One is located on the first floor near Room 1 along Cesar Chavez St. The other is located on the third floor across from Room 10C.

    • Autograph Lottery Codes & Signing Info- RTX Austin 2019

      2 weeks ago

      nicolew Events Specialist

      We know many of you are eager to sign up for Autograph Signings! Here’s everything you need to know. If you have additional questions not covered in this journal, please contact:


      RTX Customer Support
      rtxevent@roosterteeth.com


      Front Gate Support 
      order-support@frontgatetickets.com
      1-888-512-7469


      Ultra Badge Holders

      May 24- Autograph Signing Schedule posted on TwitterFacebook, and the RTX website
      May 29- Autograph Access Codes emailed out from Rooster Teeth
      June 10, 10:00 AM CT- Redeem two (2) GUARANTEED Autograph Signings

      June 24- Cut off date to redeem two (2) GUARANTEED Autograph Signings


      Platinum Badge Holders
      May 24- Autograph Signing Schedule posted on Twitter, Facebook, and the RTX website
      May 29- Autograph Lottery Codes emailed out from Rooster Teeth
      June 17, 10:00 AM CT- Redeem two (2) Autograph Lottery Codes


      Plus Badge Holders
      May 24- Autograph Signing Schedule posted on Twitter, Facebook, and the RTX website
      May 29- Autograph Lottery Codes emailed out from Rooster Teeth
      June 19, 10:00 AM CT- Redeem one (1) Autograph Lottery Code


      Weekend Badge Holders
      May 24- Autograph Signing Schedule posted on Twitter, Facebook, and the RTX website
      May 29- Autograph Lottery Codes emailed out from Rooster Teeth.
      June 21, 10:00 AM CT- Redeem one (1) Autograph Lottery Code


      Autograph Signings Website: 

      https://rtx2019autographs.frontgatetickets.com

      *Will redirect to FGT homepage until on sale goes live June 10, 10:00 AM CT.


      Why do Ultra Badges get an access code?
      Ultra badge holders are GUARANTEED two (2) Autograph Signings of their choice. These badge holders will receive an access code, not a lottery code.  An access code is required to enter the Front Gate Ticket system to sign up for Autograph Signings.


      Autograph Lottery Code Defined:

      We understand the phrasing for the autograph signing perk has changed for 2019. No fear, as this does not mean any changes to the system! The new term “Autograph Lottery Code” was adapted for a few reasons. First, too many newcomers to RTX we want the wording to better define that the sign-ups for autograph sessions are up to chance, just as it has always been. We have noticed the previous phrasing of “Autograph Code” led new attendees to believe they were guaranteed a signing, which is not the case. Unfortunately, there just aren’t enough signing slots to guarantee a session for every attendee. Second, now that we have added the Ultra badge with a perk of (2) GUARANTEED autograph signings of their choice, we wanted to be sure we accurately defined the difference between the two perks.


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    • RTX Animation Festival Special Guests

      3 weeks ago

      nicolew Events Specialist

      Who's coming to RTX Animation Festival?! We have a great line up this year including Olan Rogers (Final Space), Blake Anderson (Tigtone, Workaholics), Ian Jones-Quartey (OK K.O.! Let's Be Heroes), and many more!


      Here are some articles for more details!

      Collider 1st Announcement

      Collider 2nd Announcement

      Austin Chronicle


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    • RTX Bandana Comes With Surprise Perks!

      1 month ago

      nicolew Events Specialist

      GUESS WHAT?! We’ve locked in some cool perks for those with an RTX Bandana  tada


      This year we’ve added the RTX Bandana to the mix to promote Community Day at RTX (Saturday, July 6). We encourage everyone to wear their RTX Bandana on Saturday to represent unity of the Rooster Teeth Community.  


      #RTXCommunity


      Turns out, July 6 is National Fried Chicken Day  poultry_leg and we’ve partnered with local restaurants to get you some yummy discounts.


       star MUST be wearing your RTX Bandana and mention the promo to your server to receive discounts.


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      $10 Fried Chicken Plate: Fried chicken, mashed potatoes, and collard greens.

      Available all day Saturday July 6, 10:00 AM - 12:00 AM CT.

      207 San Jacinto Blvd.



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      15% Off Entire Menu

      Available all day Saturday July 6, 11:00 AM - 2:00 AM CT.

      214 E. 6th Street.


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      15% Off Entire Menu

      Available all day Saturday July 6, 11:00 AM - 2:00 AM CT.

      214 E. 6th Street.



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      $12 Fried Chicken & Waffles w/Chipotle Gravy

      Available all day Saturday July 6, 10:00 AM - 10:00 PM CT.

      333 E. 2nd Street.


      $10 Fried Chicken Tacos (2) Plate

      Available all day Saturday July 6, 10:00 AM - 10:00 PM CT.

      333 E. 2nd Street.



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      $20.00

      BUY NOW


      Or treat yourself to the RTX Bundle and get the RTX Bandana and each of the commemorative badges.


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      $55.00

      BUY NOW


      Please Note: We are unable to ship the RTX Bandana or RTX Bundle , so if you order the RTX Bandana or the RTX Bundle, you must pick them up onsite at Will Call. This year’s registration hours are:

      • Thursday, July 4: 10:00 AM - 5:00 PM CT

      • Friday, July 5: 9:00 AM - 5:00 PM CT

      • Saturday, July 6: 8:30 AM - 5:00 PM CT

      • Sunday, July 7: 8:30 AM - 1:00 PM CT

    • justanotherfangirl006 asked nicolew a question

      This will be my first year attending RTX. So I'm wondering when information about the autograph lottery codes are supposed to come out?? Will we get an email about them?

      Answered: Apr 5, 2019

      You can check out ourFAQ at www.rtxaustin.com for more info, but we do not have the autograph schedule finalized and allow for session signups until about a month out from the show.

    • Additional Plus Badges On Sale! Yay :D

      1 month ago

      nicolew Events Specialist

      SURPRISE! We are putting a limited number of additional Plus Badges on sale to celebrate 90 days away from RTX Austin 2019!


      BUY NOW

      Details:

      • On Sale: Friday, April 5, 12:00 PM CT

      • Price: $275.00

      • Perks:

        • Access all 3 days to RTX and RTX Animation Festival

        • RTX Attendee Bag

        • RTX Attendee Lanyard

        • (1) Autograph Lottery Code

        • (1) Hour early access to Exhibit Hall Friday ONLY (11 AM)

        • Exclusive gen:LOCK Lounge Access

        • Reserved Center Stage Seating

        • Fast Pass Security Line at Austin Convention Center

        • *Non-Refundable

      What if I already bought a lower tier badge and want to UPGRADE?

      Fantastic! No problem at all! If you already purchased a Weekend badge or single day badge and want to upgrade to a Plus badge you must CALL Front Gate Support at 888-512-7469. Have your original order # ready and notify them you would like to make an upgrade.  Front Gate Ticketing will assist in purchasing a Plus badge at full price, followed by processing a full refund for the original badge.


      Please note, upgrades are 1 Weekend or single day badge for 1 Plus badge. RTX badges are non-refundable.


      For additional questions, please contact Front Gate Support at 888-512-7469 or order-support@frontgatetickets.com.

    • malcolm1116 asked nicolew a question

      When will we be getting an actual schedule of events for RTX?

      Answered: Mar 18, 2019

      We lock in the final program a few weeks before RTX, so I would anticipate it in June this year.  In the mean time, you can check out our schedule at a glance for a broad overview.

    • NeuralPharse asked nicolew a question

      Will there be any live events, such as Let's Play Live or Theater Mode Live, like there was last year? If so, what is the schedule for those events?

      Answered: Jan 7, 2019

      Yes, we will have nighttime programming and events this year.  The schedule will be posted in a few weeks as we are still confirming details.

    • Badge Prices, Perks & Information - RTX Austin 2019

      5 months ago

      nicolew Events Specialist

      Who’s excited for RTX Austin 2019?!?! Last year was so incredible, we can’t wait to see you all again!


       small_blue_diamondBadge Purchasing Website

      https://rtx2019.frontgatetickets.com/
      *Please note, this link will NOT work UNTIL Monday, January 14, 10:00 AM CT when badges go on sale.


       small_blue_diamondOn Sale Dates

      - Monday, January 14, 10:00 AM CT - Early Bird rates for RT Box Members
      - Wednesday, January 16, 10:00 AM CT - Early Bird rates for FIRST Members
      - Friday, January 18, 10:00 AM CT - Early Bird rates for General Public
      - Monday, February 4, 10:00 AM CT - Regular rates for all badge types


      *Early Bird rates are a 15% discount from the Regular Rates!
      **Early Bird rates will be available through Monday, February 4, 9:59 AM CT or until sold out.


       small_blue_diamondAccess Codes

      Those who are RT Box or FIRST members receive perks to purchase RTX badges before the general public. Those members will be emailed their unique access code PRIOR to the on-sale dates from Front Gate Ticketing. 


      In order to receive an access code for RTX Austin 2019, you must be a PAID member by:
      - RT Box- Monday, December 31, 11:59 PM CT
      - FIRST- Monday, January 7, 11:59 PM CT


      Please contact Customer Support at rtxevent@roosterteeth.com if you have not received you code by Thursday, January 10.


       small_blue_diamondBadge Types

      Ultra Badge: $1,500 (Early Bird Rate) / $1,765 (Regular Rate)

      - Access all 3 days to RTX and RTX Animation Festival
      - RTX Exclusive Swag Bag
      - RTX Exclusive Attendee Lanyard
      - (2) GUARANTEED Autograph Sessions of your choice
      - (1) Hour early access to Exhibit Hall Friday ONLY (11 AM)
      - (2) Hours early access to RT Store Friday ONLY (10 AM)
      - Exclusive gen:LOCK Lounge Access
      - Reserved Center Stage Seating
      - Fast Pass Security Line at Austin Convention Center
      - Priority Panel Line
      - Priority Seating in panel rooms
      - Karaoke Party Friday evening with a Special Host
      - Pick (1) of the following for Thursday, July 4: 4th of July BBQ with Matt Hullum, Burnie Burns & Geoff Ramsey OR Bitchin’ Brunch with Barbara Dunkelman & Mariel Salcedo (more info to come)
      - Exclusive tour of Rooster Teeth campus on Wednesday, July 3 (more info to come)


      Platinum Badge: $650 (Early Bird Rate) / $765 (Regular Rate)
      - Access all 3 days to RTX and RTX Animation Festival
      - RTX Attendee Bag
      - RTX Attendee Lanyard
      - (2) Autograph Lottery Code
      - (1) Hour early access to Exhibit Hall Friday ONLY (11 AM)
      - Exclusive gen:LOCK Lounge Access
      - Reserved Center Stage Seating
      - Fast Pass Security Line at Austin Convention Center
      - Priority Panel Line
      - Priority Seating in panel rooms
      - Karaoke Party Friday evening with a Special Host


      Plus Badge: $275 (Early Bird Rate) / $324 (Regular Rate)
      - Access all 3 days to RTX and RTX Animation Festival
      - RTX Attendee Bag
      - RTX Attendee Lanyard
      - (1) Autograph Lottery Code
      - (1) Hour early access to Exhibit Hall Friday ONLY (11 AM)
      - Exclusive gen:LOCK Lounge Access
      - Reserved Center Stage Seating
      - Fast Pass Security Line at Austin Convention Center


      Weekend Badge: $99 (Early Bird Rate) / $116 (Regular Rate)
      - Access all 3 days to RTX and RTX Animation Festival
      - RTX Attendee Bag
      - RTX Attendee Lanyard
      - (1) Autograph Lottery Code


      Friday Badge: $42.50 (Early Bird Rate) / $50 (Regular Rate)
      - Access Friday to RTX and RTX Animation Festival
      - RTX Attendee Bag
      - RTX Attendee Lanyard


      Saturday Badge: $47 (Early Bird Rate) / $55 (Regular Rate)
      - Access Saturday to RTX and RTX Animation Festival
      - RTX Attendee Bag
      - RTX Attendee Lanyard


      Sunday Badge: $42.50 (Early Bird Rate) / $50 (Regular Rate)
      - Access Sunday to RTX and RTX Animation Festival
      - RTX Attendee Bag
      - RTX Attendee Lanyard


      Commemorative Badge: $15 (Early Bird & Regular Rate)
      - Collectable Badge
      - Choose from (4) four different unique designs
      - Does not gain admittance to RTX or RTX Animation Festival


      RTX Bandana: $20 (Early Bird & Regular Rate)
      - Collectable Bandana
      - Saturday, July 6 will be RTX Community Day! Represent the community by wearing the RTX Bandana on Saturday!


      RTX Bundle (Bandana & 4 Commemorative Badges): $55 (Early Bird & Regular Rate)
      - Receive (1) RTX Bandana and (1) of EACH of the (4) Commemorative Badge designs in a bundle pack!


       small_blue_diamondShipping & Will Call

      We will offer shipping for all orders with a United States or Canada shipping address. All other international addresses will have to be will-call pick up onsite at the Austin Convention Center.


      Cut-off Date to have your order shipped: Friday, June 7, 11:59 PM CT
      *Any badges purchased after this cut-off, no matter the address, will have to be will-call pick up onsite at the Austin Convention Center.


       small_blue_diamondRegistration Hours

      - Thursday, July 4, 10:00 AM - 5:00 PM CT 
      - Friday, July 5, 9:00 AM - 5:00 PM CT
      - Saturday, July 6, 8:00 AM - 5:00 PM CT
      - Sunday, July 7, 8:00 AM - 1:00 PM CT


      So excited to see you all again!!!


       small_blue_diamondUPDATE

      What is an Autograph Lottery Code?

      We understand the phrasing for the autograph signing perk has changed for 2019.  No fear, as this does not mean any changes to the system! The new term “Autograph Lottery Code” was adapted for a few reasons.  First, to many newcomers to RTX we want the wording to better define that the sign ups for autograph sessions is up to chance, just as it has always been.  We have noticed the previous phrasing of “Autograph Code” led new attendees to believe they were guaranteed a signing, which is not the case.  Unfortunately, there just aren’t enough signing slots to guarantee a session for every attendee. Second, now that we have added the Ultra badge with a perk of (2) GUARANTEED autograph signings of their choice, we wanted to be sure we accurately defined the difference between the two perks.


      Is the Karaoke Party the Platinum Party?
      The Karaoke Party is replacing the Platinum Party.  The Karaoke Party will be an awesome night for Ultra and Platinum badge holders to hang out with other community members, play games, mingle, and of course, karaoke! The party will be hosted by a Special Guest and you will have an opportunity to meet & greet with Rooster Teeth staff.


    • RTX London 2018- Weekend Badge Autograph Apology

      8 months ago

      nicolew Events Specialist

      Dear RTX London 2018 Weekend Badge Holders,


      We want to sincerely apologize for the issues we encountered today when Autograph Signing sessions went live for Weekend badge holders to redeem their access codes.


      Upon the signing sessions going live we immediately became aware there was an issue allowing only some individuals to access the signing sessions. We worked diligently to resolve the glitch as fast as possible. In some cases it appears the solution came too late to have access to redeem top choice signings for some individuals.  


      We have heard many of your stated grievances and truly understand your frustration. We are constantly evaluating how to improve RTX to make the experience more fun, enjoyable, and exciting. We will be working to improve and adjust the process for next year.


      RT Staff and personalities make a point at every RTX to try and explore the show floor, attend community meet-ups, and occasionally do impromptu signings. Just because you may not have been able to secure an Autograph Session does not necessarily mean you won’t get a chance to meet the coolest guys and gals at RTX London.


      Again, we cannot express enough how sorry we are. We hope you can understand and have patience as we work to constantly improve each year.


      Thank you,

      RTX Events Team


      *Autograph access codes are a non-valued perk associated with tickets purchased prior to August 22, 2018 11:59 p.m. GMT. There is no monetary value associated with autograph access codes. Autograph sessions fill up incredibly fast and there is no guarantee that an individual who has been issued an autograph access code is able to secure an autograph session.

  • Comments (0)

  • Questions answered by nicolew

    You can check out ourFAQ at www.rtxaustin.com for more info, but we do not have the autograph schedule finalized and allow for session signups until about a month out from the show.

    We lock in the final program a few weeks before RTX, so I would anticipate it in June this year.  In the mean time, you can check out our schedule at a glance for a broad overview.

    Yes, we will have nighttime programming and events this year.  The schedule will be posted in a few weeks as we are still confirming details.

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